Are you having trouble finding your resale tickets listing on Ticketmaster?
If you can’t see your resale tickets listing on Ticketmaster, there could be several reasons for this issue.
In this article, we’ll provide step-by-step instructions to fix the “Can’t See My Resale Tickets Listing” problem on Ticketmaster.
How to Fix can’t see my resale tickets listing on Ticketmaster?
To resolve the issue of the ticket listing on Ticketmaster, you should ensure that the ticket is eligible for resale and confirm that you have enabled Resale in the settings.
Down below, we have discussed the solution in step-by-step detail.
1. Check the Ticket Listing Status
The first step is to confirm that your tickets are indeed listed for resale.
It’s possible that the tickets may have already been sold or that the listing has expired.
Log into your Ticketmaster account and review the status of your tickets. If your tickets are not listed, you may need to relist them.
2. Check Event Eligibility
Ensure that the event for which you’re trying to resell tickets is eligible for resale on Ticketmaster.
Some events may have restrictions that prevent ticket resales. You can check the eligibility of your tickets by looking for a “Sell” button on your event details page; if resale is not available, this option will not be present or will be grayed out.
If the event is not eligible for resale, your listing won’t appear since it cannot be processed.
3. Verify Account Information
It’s important to confirm that all your account information on Ticketmaster is current and accurate.
Incorrect or outdated details, such as your email address or phone number, can affect the visibility of your ticket listing.
To update your information, navigate to your account settings and ensure everything is correct. If you need to make changes, update your contact details promptly to avoid any issues with your resale listing.
4. Check the Resale Window
Ticketmaster generally allows the resale of tickets up until 8 hours before the event starts.
If you’re attempting to list your tickets too close to the event time, they may not be eligible for posting.
Ensure that you’re within this resale window when trying to list your tickets to avoid any timing issues with your listing
5. Review Ticket Settings
Within your Ticketmaster account, navigate to the ticket settings for your specific event to check if the “Resale” option is available.
If this option is enabled, it indicates that you are allowed to resell your ticket.
Conversely, if the “Resale” option is not enabled, this means that the resale feature is not available for your ticket, which could explain why your listing is not visible.
To check if the resale option is enabled for your specific ticket on Ticketmaster, follow these steps:
- Navigate to the event page and click on “Manage” next to your ticket.
- Look for the “Resale” option in the ticket settings.
- If the option is enabled, you can resell your ticket. If not, contact Ticketmaster support for assistance.
- Keep in mind that not all events are eligible for resale, and there might be specific conditions or restrictions applied by the event organizers.
6. Contact Ticketmaster Support
If you believe there is an issue with your ticket settings, you can contact Ticketmaster support for assistance.
You can reach them through the “Help” center on their website or by calling 1-800-745-3384.
