Coming across errors like “Cannot read properties of undefined (reading “0”)” can sometimes be frustrating, especially when you’re keen on interacting with your Janitor AI character.
Many users reported that When they chat with Bot and Bot took some time to try and reply but then they got an error message saying “cannot read properties of undefined (reading “0”)”, they tried several times but kept getting the same message over and over.
Fortunately, there are some potential workaround or fixes you can apply to resolve this issue, as outlined below.
Understanding the “Cannot Read Properties of Undefined” Error on Janitor AI
The “Cannot read properties of undefined (reading “0”)” error generally signifies that the system is trying to access some property or element from an undefined object or an array that doesn’t exist.
This could happen due to various reasons, including overloaded servers, incorrect API implementation, or even temporary glitches.
“Hey, so I tried out janitor ai and everything went out smoothly. But now I have a weird error: ‘cannot read properties of undefined (reading 0)’. I have an OpenAI API.”
“I switched from my phone to my laptop thinking that the device would be the issue but it still isnt working and I have no idea what’s going on”.
How to Fix “Cannot Read Properties of Undefined” on Janitor AI
Step 1: Refresh Your Browser
Refreshing your browser is the simplest yet sometimes the most effective solution. It helps clear minor glitches that might be preventing the Janitor AI from processing your message.
- Locate the refresh button on your browser (usually situated near the address bar) and click on it.
- Alternatively, you can use keyboard shortcuts. For most browsers, pressing
Ctrl + R(Windows),
Cmd + R(Mac) will refresh the page.
Step 2: Clear Browser Cache
Your browser cache stores some website data to help pages load faster. However, this can sometimes lead to issues, especially if the cached data is outdated or corrupt.
To clear the cache:
- For Chrome: Click on the three-dot menu > More tools > Clear browsing data. Check ‘Cached images and files’ and click ‘Clear data’.
- For Firefox: Click on the hamburger menu > Options > Privacy & Security. Under ‘Cookies and Site Data’, click ‘Clear Data’. Uncheck ‘Cookies and Site Data’ and check ‘Cached Web Content’, then click ‘Clear’.
Step 3: Check API Implementation
If you are using an OpenAI proxy key or Kobold AI API then an Incorrect API implementation could cause this error.
It’s not just about having a valid API key but also about using it correctly in your setup.
To check API implementation:
- Go through the instructions provided by Janitor AI for API implementation.
- Make sure you’ve followed each step carefully. A small mistake, like missing a character in the API key or placing it in the wrong section, could lead to errors.
Step 4: Janitor AI Server Overload or Maintenance
If there are too many requests coming into Janitor AI’s servers at once or there is some bug/glitch in the Janitor AI, they might become overloaded, resulting in errors.
In case of server overload:
- Give it some time. Overloaded servers usually need a little time to process the backlog of requests.
- After waiting for a while, try sending your message again.
Step 5: Reach Out to Janitor AI Customer Support
If the error persists even after trying all the above steps, the issue might be more complex and require assistance from Janitor AI’s technical support team.
You can do this by reaching out to them on the communication channels previously mentioned, such as their Reddit forum, where you can create a post about your issue, or their Discord channel, where you can send a message.
When contacting support:
- Provide a detailed explanation of the issue, including the exact error message and when it occurs.
- Mention all the troubleshooting steps you’ve already attempted. This will help them understand the problem better and provide a more effective solution.
By following these detailed steps, you should be able to resolve the “Cannot read properties of undefined (reading ‘0’)” error and enjoy your interaction with Janitor AI.