Are you having trouble with Poe AI crashing or stopping whenever you are trying to open it?
It can be extremely frustrating when you just want to have some answers through the bots but every time you open the app it keeps crashing.
If you are worried about this situation then there is no need to worry as we are here to help you.
Poe AI is a platform launched by Quora in 2022, where you can ask questions and get answers from a variety of bots that are built on natural language models like Chat GPT.
In this extensive article, we will be discussing the reasons why Poe AI keeps crashing and stopping in your device and what you can do to fix that.
Why Poe AI App Keeps Crashing & Stopping?
There can be a few reasons why Poe AI keeps crashing or stopping whenever you are opening the app. These reasons can range from an unstable internet connection to cluttered cache files of Poe AI in your phone.
Below we have shared some of the important reasons why you aren’t able to use Poe AI and it keeps stopping on your device.
- The internet connection is poor.
- You have Airplane Mode enabled.
- There are too many cache files in your Poe AI app.
- Poe AI is going through some technical issues.
- The Poe AI Server is having an outage or going through scheduled maintenance.
- You have enabled VPN on your device.
- You have not updated Poe AI App to the latest version.
How to Fix Poe AI App Keeps Crashing & Stopping?
1. Check the Internet Connection
Poe AI requires a stable internet connection to function effectively on your device, thus if you are unable to provide one, Poe AI may crash or refuse to open.
Check that your WiFi or mobile data is turned on. Also, make certain that your Aeroplane mode is turned off. If you are connected by WiFi, switch to a data connection.
If your WiFi is not connecting, you can try resetting your router.
- Simply switch off the router and unplug it from all the devices and power supply.
- Wait for 3 minutes and then plug it in again.
- Now wait for the signal to come back and now connect to the internet through it.
Check whether you can solve the connection issue. If you still get the issue then contact the local service provider to get the issue checked.
2. Check Poe AI Server Status
In case the server of Poe AI is down then also you will not be able to open Poe AI. Online platforms like Poe AI needs to have their servers online when functioning.
You will have to check that Poe AI server and see if it is operational before you try to open it.
If you find that the Poe AI server is down at the moment then wait for some time and give the technical team time to fix the issue. After the server is functional again you should open Poe AI.
3. Restart Poe AI
Another fix that you can try is to restart the Poe AI App after doing a Force Stop. On your device, go to Settings >> Apps >> Poe AI >> Force Stop to stop Poe AI immediately.
The next step is to restart Poe AI on your phone and check to see if the app is fixed.
4. Log out and Login To Poe AI
The next fix that you need to try is the easiest one out there. You need to log out and log in to your Poe AI Account.
There might be a glitch or any bug in the Poe AI App due to which you aren’t able to open it on your device.
5. Update Poe AI
You should also make sure that you are running the latest version of the Poe AI app on your device.
Quora releases updates regularly to keep the Poe AI app updated and smoothly running. In case there is a bug in the app that is crashing the app or stopping it from opening then you will have to update it to the latest version which will solve the issue.
You can update the latest version by going to the App Store or PlayStore from your device and then update Poe AI from there.
6. Use Poe AI Website
If you can’t open it through the app, you can try the Poe AI website for the time being.
This could be a technical problem. In that case, it should be resolved within a few days, so use the website for your work in the meantime.
7. Clear Poe AI App Cache
The next thing you can attempt is to delete the Poe AI app’s cache. You must do this because the cache folders contain junk and corrupted data, which may cause Poe AI to show the error message.
Clear Cache for Android
- Go to Settings on your device.
- Open Apps.
- Select Manage Apps.
- Navigate to Poe AI and tap on it.
- Tap on Clear Data or Clear Cache.
Clear Cache for iPhone
- Go to iPhone settings.
- Go to General.
- Find Poe AI App and click on that.
- Tap on the Offload App button.
- Again Reinstall the Poe AI app.
8. Disable VPN on Your Device
If you have VPN activated on your device, make sure to turn it off. VPNs are infamous for producing issues with apps. It might be one of the reasons why Poe AI isn’t working properly on your device.
You can disable the VPN and see whether you can now open Poe AI without it stopping or crashing. If it isn’t functioning, try uninstalling your VPN.
If you do not wish to uninstall VPN, you can contact your VPN provider and request that Poe AI be whitelisted.
9. Uninstall and Reinstall Poe AI
As an alternative, you can uninstall Poe AI from your phone and reinstall it after restarting the device.
If there is a bug that is causing Poe AI to malfunction on your phone, uninstalling and reinstalling it after restarting your device may resolve the problem.
To uninstall Poe AI, long-press the app and then select the Uninstall option from the menu. After that, return to the App Store or Play Store and reinstall Poe AI.
10. Contact Poe AI Support Team
After you have tried all the fixes above you should be able to fix the issue of Poe AI crashing or stopping when you are trying to open it.
However, if you are still unable to open Poe AI then you will have to contact the support team of Poe AI at feedback@poe.com and check the issue with them.
Their team of professionals will be abler to solve your issue after you discuss it with them.
